Repeat this process for all the extensions until you have identified the issue.ĥ. So, you can disable one extension at a time and test whether the browser remembers the login information. If Edge successfully recalls the log-in information, one of the extensions is the main culprit.Ĥ. Once you have disabled all the extensions, open a new tab and test whether this fix has worked. Just, turn off all the extensions one by one. On the Extensions page, you will notice several extensions that you have installed in Edge.ģ. In the Microsoft Edge browser, tap on the three-dot menu and click on “ Extensions” to access it.Ģ. If you have installed some new extensions, this problem may arise.ġ. In this way, you can identify whether the browser is recalling it or not. Once you have done that, log out of there and try to log in. Allow Edge to recall the log information. Now, go to the website you were trying to log in to and log in using your user ID and password. This will clear all of your browsing histories and sign you out of most of the sites. Then, just tap “ Clear now” to clean the browsing data. But, if that’s not the case, set the ‘Time range’ to “ All time“.ĥ. Usually, every option is set on this page by default. Next, tap on the three-dot menu again and click on “ Clear browsing data” to wipe out the browsing history.Ĥ. Then, tap on the three-dot (⋯) menu and click on “ History” to access it.ģ. Open the Microsoft Edge, if it isn’t opened yet.Ģ. Sometimes corrupt files in the Edge history may cause this issue.ġ. Check if it is auto-filling the log-in IDs or not. If the service, is ‘Stopped’, just tap “ Start” to start it up.Īfter that, you can close the Services utility page. If it is already running, tap “ Stop” to stop the service and then tap “ Start” to start the Credential Manager service.ĩ. On the Credential Manager properties page, check whether this service is running or not.Ĩ. Then, double-tap the service to access it.ħ. Look for the “ Credential Manager” service among those.Ħ. On the Services page, you can find several services on the right-hand pane.ĥ. Later, tap “ Services” in the search results to open it.Ĥ. Now, you can press the Win key and type “ services” in the box.ģ. Make sure that it is completely closed.Ģ. Close all the instances of the Edge browser. Now, try to log in to the website again and test if this is working or not.įix 4 – Run the Credential Manager serviceĬheck whether the Credential Manager service is running or not.ġ. After that, make sure this “ Allow sites to save and read cookie data (recommended)” box is switched “ On“.Īfter this, close the Edge browser. On the right-hand pane, tap “ Manage and delete cookies and site data“.Ħ. Next, click on the “ Settings (≡)” menu and choose the “ Cookies and data stored“.ĥ. Now, the Edge will pop up a prompt asking your permission to store passwords and usernames for various websites as you visit those.Ĥ. In the Profiles/Passwords section, check the “ Offer to save passwords” option. Then, click on the “ Passwords” on the right-hand pane.ģ. Once you have opened the Edge browser, click on the three-dot menu and tap “ Settings“.Ģ. You can allow Edge to save the passwords.ġ. You can visit the website where you are trying to log in and check whether Edge has recalled the saved info or not. Just, click on your profile to switch to it.įor the new profile, a completely new window will appear. Now, there’ll be a list of profiles that is present in Microsoft Edge. Once you have opened the Edge browser, on the right-hand address tab, you will see the profile icon. So, before you make a huge change, check whether you are using the correct profile.ġ. Test if this works out or not.Įdge store separate log-in information for separate profiles that users have made. This should stop the issue you are facing with the browser.
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